Frequently Asked Questions

MOQs vary by product. Small promotional items like pens and keychains often start at 100-200 pieces, while premium items may start at 30-50 pieces. Each product page lists its specific MOQ. Contact us if you need a smaller quantity — we can often accommodate.

Standard production takes 10-14 working days after artwork approval. Rush orders can be arranged in as fast as 5-7 working days for an additional charge. For festive seasons like Chinese New Year, we recommend ordering 4-6 weeks ahead.

We offer silkscreen printing, laser engraving, embroidery, full-colour digital printing, UV printing, DTF transfer, and debossing. The best method depends on the product material and your logo design. We'll recommend the most suitable option and provide a free mockup.

Pricing depends on the product, order quantity, and customisation method. Larger quantities get lower per-unit prices. Contact us via WhatsApp or the quote form with your requirements, and we'll send a detailed quote — usually within 2 hours during business hours.

Yes. We provide a free digital mockup showing your logo on the product before production begins. Production only starts once you approve the mockup, so you know exactly what you're getting.

Yes, samples can be arranged for most products. Sample costs vary by item and are often credited back when you place a bulk order. Contact us to request a sample.

Yes, we deliver across Singapore. Delivery is typically included for bulk orders. We can also arrange split deliveries to multiple locations for larger orders.

Payment terms depend on the order size and your company's requirements. We accept bank transfer and PayNow. For corporate accounts, we can discuss invoicing terms. Contact us for details.